Emerica Canada

<p>We&#x2019;re sorry for the mistake. Please complete our <a href="https://returns.richcommerce.co/return/new?c=emericaus" style="text-decoration:inherit;" rel="noopener noreferrer" data-token-index="1" tabindex="0" id="isPasted"><span style="text-decoration:underline;">Return Request Form</span></a> and choose &#x201C;Wrong item received&#x201D; as the reason. Include a brief note describing the item you received so we can resolve it quickly.</p>

We’re sorry for the mistake. Please complete our Return Request Form and choose “Wrong item received” as the reason. Include a brief note describing the item you received so we can resolve it quickly.

I received the wrong item. What should I do?

Cancel & Returns

Track my order

Shipping Countries & Costs

Update my shipping address

My package gets lost or arrives damaged

What to do if I received a wrong item?

Payment Methods

Shipping & Deliveries

How can I return my order?

What can I return

Will I get a return label?

Do I have to pay for the return?

How do I ship the package back?

When will I receive my refund?

Can I Exchange, Cancel, or Change My Order?

Size Guide

Shoes Specification

Care & Repair

New models & limited editions

Products Information

Do your products have a warranty?

What happens if my warranty is accepted?

How do I submit a warranty claim?

Warranty

About us

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Emerica Brand

Official Emerica website

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I received the wrong item. What should I do?Updated 17 days ago