Shipping Countries & CostsUpdated 19 days ago

SHIPPING PROCESS

Orders are processed as quickly as possible, usually within 1-2 business days at our warehouse in Nevada (USA orders) or Surrey (CAN orders.) During peak season (Nov to Jan), orders can take slightly longer to process.

Orders ship Monday through Friday, excluding holidays.

We ship via:

USA

FedEx
USPS
DHL
OnTrac

CANADA

Canada Post
Loomis
Purolator
FedEx

Please ensure the shipping address selected can receive all forms of shipment. If the address does not receive USPS, please select express shipping so the package ships with FedEx Express.

Delivery time depends on your location and shipping method - usually 2 to 7 days.

Please contact Customer Service with any shipping questions.

SHIPPING COUNTRIES

We currently ship directly to addresses within the United States and Canada.

Freight Forwarders: #YES does not ship to Freight Forwarders under any circumstances.

Unfortunately, we do not ship outside of the United States or Canada, or to US territories.

SHIPPING COST

Under $20 USD/CAD (Tax included) = $4.95

Over $20 USD/CAD (Tax included) = $10.95

Over $100 USCAD = Free Standard Ground Shipping

Express Shipping = $19.95

Air Ship = $34.95

Next Day = $49.95

Tax may be applied to the shipping cost.

ORDER AND SHIPPING CONFIRMATION

Order Confirmation Email: Sent within 30 minutes of placing your order.

Shipping Confirmation Email (with tracking number): Sent 1 business day after your order ships

Didn't receive your order confirmation or tracking details? Check your spam/junk folder or contact Customer Service and they will be happy to help you.

HOW LONG WILL IT TAKE UNTIL MY ORDER IS DELIVERED?

Orders are usually processed in 1-2 business days. Processing times can be longer during peak season (Nov-Jan).

Orders are picked up by carriers Monday-Friday. Transit times from when your order ships out of our warehouse to delivery in your region depend on your location and shipping method, usually 2 to 7 days. - Check your tracking link for the most accurate estimate.

You can also use our Track Order Tool.

CAN I SHIP MY ORDER TO A MILITARY ADDRESS OR P.O. BOX?

Unfortunately, we cannot ship any orders to military addresses or P.O. boxes.

WHAT HAPPENS IF I AM NOT AT HOME DURING DELIVERY?

Packages will be left at the delivery address. Please ensure shipping address is secure as we are not responsible for lost or stolen packages.

TRACK MY ORDER

Once your order has been placed and processed, you will receive a confirmation email that includes:

Your order details
A tracking number
A link to track your shipment

Please note:
Tracking information may take 2-3 days to become active. If there are no updates right away, please check back later.

You can track your order in two ways:

If you have an account: Log in and go to My Account to track your order.
If you don’t have an account: Use our Tracking Order Tool. This will take you to the carrier's website.

Important: Please double-check your delivery address. If undeliverable, your order will be returned to our warehouse.

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